Designing experiences for You

At the heart of creating and building every solution, we know there is a real person—not a user—who just needs to get stuff done.

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Our Work

Collaborative, agile, waterfall, pivot, design thinking, customer-focused; table stakes for digital work, but remain as the backbone of the meaningful solutions we believe in. Because business problems require a dedication to innovation, integrity, and ingenuity (not to mention, plenty of post-it notes and sharpies) to solve them. It’s what we love doing every day.

Rogers.com | Our primary brand website serves more than 26 million people across the country, every month. We're constantly improving our site to serve our customers better.

Fido.ca | Our main flanker brand’s website serves up over ½ billion page impressions every month to a customer base that loves to transact online. The Fido.ca website punches above its weight for sales and it’s growing every year.

IgniteTV | is Rogers’ all-new effortless internet TV experience. The Digital team helped to deliver an integrated innovative online solution for customer discovery, sign-up, purchase, and onboarding.

Rogers Unison | is a truly mobile business phone system designed to help you answer customer calls from anywhere, on the device you choose: a smartphone, desk phone and even a laptop or tablet.

Fido My Account app | Our Fido My Account app lets people track their data, airtime, text messaging and long distance so they’re always in the know.

MyRogers app | Our totally redesigned MyRogers app with innovative features like Family Data Manager, won the prestigious Digital Edge 50 award in 2018.

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Impact

work that matters

We solve critical and complex problems with award-winning solutions for some of the biggest brands in media and telecommunications in the country.

Join our team

26M

ROGERS.COM UNIQUE VISITORS

+20M

PAGE VIEWS/DAY

72%

CANADIAN POPULATION REACHED

3x

ECOMMERCE CHANNEL MIX GROWTH YOY

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We are...

A vibrant collective of diverse individuals who comprise one of the largest digital teams in Canada.

What we do is as important as how we do it. Our values aren’t just words on a page—they drive how we collaborate and what we focus on. Simplicity and innovation in digital solutions for millions of customers nationally is what drives us. Explore what it’s like to grow your career here.

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where we work

Montreal | Toronto | Brampton

Rogers has been honoured year-after-year with being one of the best places to work in Canada. And our award-winning workplaces earned us the highest workplace-satisfaction rate in the company. State-of-the-art technology brings teams together, whether people are at home or in the office.

Brampton — Sportsnet Café

Brampton — Ted Café

Brampton — Ted Café

Brampton — Working Space

Brampton — Working Space

Toronto — Focus Group

Toronto — Games Room

Toronto — Games Room

Toronto — Hallway

Toronto — Meeting Rooms

Toronto — Social Café

Toronto — Working Pod

Toronto — Working Space

Montréal - Café

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Life at Rogers

The icing on the cake

Our incredible perks combined with competitive salary and benefits make working here a unique experience.

  • 50% off rogers services
  • 50% off toronto blue jays tickets
  • Flexible work locations & spaces
  • Ongoing training & development
  • On-site gyms and recreation
  • Internal opportunities for growth
Join our team
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Meet the team

it takes a village.

Experience designers, technologists, web & app developers, project managers, marketers, innovators, researchers, analysts, data scientists, scrum masters, project managers and problem solvers all coming together to make inspired customer connections.

#lifeatrogers

We embrace and share our volunteer experiences

#designhunt

We take pride in our annual Charity Scavenger Hunt

walk a mile

Our Walk a Mile program puts us closer to the customers

conference

We learn together at the annual Rogers Digital Conference

Join our team

There is something incredibly powerful about being at the centre of change for a company like Rogers Communications – Digital is changing the approach to technology, the way we run channels and the ways of working in the company. These changes will unleash both incredible improvements in customer experience for our customers and frontline agents – but will also unlock incredible potential for the business as we begin to have the machine learning and AI available to personalize experiences in all our channels. We’re driving change and a culture that values learning – and those two aspects of the job energize me, every day.

Lisa Durocher

Chief Digital Officer

The great thing about working here is that we really function as a team. No one is trying to back stab or get ahead of another person. If there’s a problem we all work it out together. We help each other, we share knowledge and move ahead together. It’s because we know we’re all working on the same thing, giving customers the best experience.

Peter Joseph

Sr. Designer, Rogers.com

I started at Rogers 11 years ago as an accountant and had the opportunity to move to a number of roles and got a few promotions along the way. Rogers promotes internally and invests big in staff development.

People in Digital are passionate, energetic and creative. The teams are eager to resolve obstacles and are open and honest about the issues, and the leadership team is very supportive and forward thinking. Challenging status quo is huge here.

I see the result of my day to day work in Canadian’s lives. We spend hours on projects like Ignite and when it launches you see your neighbour and family using it – the experience is very rewarding.

Roya Rezaie

Director, Digital Planning

I proudly joined the digital team in 2017, although I have worked for Fido for 15 years! I chose to move to Digital from Care because I wanted to apply all of my customer service/experience & care strategy knowledge to the servicing channel of the future.

I have a passion for making a difference and improving how our customers do business with us – I strive to make transactions easier and more meaningful to our customers. Luckily, I am surrounded by many other equally passionate, creative and hard-working colleagues. Rogers Digital is more than a workplace for me, my peers are like family.

Jules Leduc

Digital Product Manager

If you asked me what it means to work at Rogers that makes it so different, 3 words come to mind: People, Culture and Collaboration. These key elements are what make my job amazing and that’s what makes the difference. In less than a year, with support from leadership I was able to grow a team of 1 to a team of 5 in one of the most fast-paced departments within the org. I would have to say my biggest accomplishment is understanding what our customer needs are & the needs of the individuals on my team who day in day out breathe & execute: ‘What is the best customer experience Rogers can give’

Ayesha Walli

Sr. Manager, Digital Product

I am incredibly proud to be part of the team which launched the Solaris/Rogers Ignite TV buy and serve flows to our customers this year. I am looking forward to delivering additional features and changes to this product which will give our customers the best possible online experience. Being able to deliver functionality which benefits our customers’ needs and creates a great experience for them is a goal I always have in mind. I can proudly say that working on this team gives me the opportunity to do that as I get to work with folks from across Digital who are creative and spirited about what we deliver to our customers.

Amandeep Plaha

Sr. Manager, Solution Delivery

I love working for Rogers Digital because out of all the different business units across the organization, Digital has the opportunity to have the biggest impact on the overall experience of our Consumer and Enterprise customers. Rogers Digital leads a number of projects of varying scale, impact and complexity, but the way in which we deliver it is through the amazing people on our team. I’m fortunate to have a rock star team (!), and work with many smart people who help us push new boundaries every day.

Brad Terakita

Director, Digital Residential

I began my career at Rogers over 2 years ago with a passion for delighting our customers with great digital products. I am honoured for the opportunity to grow as a Product Manager to drive improvements that reflect in our app reviews. The best part of my day is working with different cross-functional team members that reflect the benefits of the business & technology partnership.

Examples of this partnership include the proud launch of our redesigned Fido MyAccount App, the Data Bytes project, and help launch Fido XTRA.

Nesrine Ghosen

Product Manager
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Somebody’s got to see it or it won’t happen.

Ted Rogers, Founder
1933 – 2008

Entrepreneurial spirit. Curious nature. Pioneering roots. Ted Rogers spent his life defying expectations—and his legacy forms the philosophy and foundation of how we work and grow as a Digital Team.

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Awards

Canada's Top 100 Employers / Palmarès des 100 meilleurs employeurs au Canada

Canada's Top 100 Employers / Palmarès des 100 meilleurs employeurs au Canada

Top Employers for Young People / Meilleurs employeurs pour les jeunes

Top Employers for Young People / Meilleurs employeurs pour les jeunes

2018 Canada's Best Diversity Employers / Meilleurs employeurs pour la diversité

Best Diversity Employers / Meilleurs employeurs pour la diversité

Digital Edge 50 Awards

Digital Edge 50 Awards

The Webby Awards

The Webby Awards

Summit International Awards

Summit International Awards

Digi Awards

Digi Awards

Canadian Marketing Association

Canadian Marketing Association

Awards of Excellence Digital Screenmedia Association

Awards of Excellence Digital Screenmedia Association

Digital Signage Awards

Digital Signage Awards

RAC (Retail Advertiser’s Choice)

RAC (Retail Advertiser’s Choice)

Greenest Employers / Employeurs les plus écolos

Greenest Employers / Employeurs les plus écolos

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Careers

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